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5/15/25 @ 12:47 pm | Your cooperative is currently experiencing normal energy demand. No special energy saving measures are necessary.
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Investing  in our employees means better service for you!

On Thursday, May 15th our office will be closed and calls will be answered by our after hours call center.  

We appreciate your support. Normal hours will resume on Friday, May 16th.

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Outage Restoration

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  1. OUTAGES
  2. Outage Restoration

Power Restoration Plan

  • As the winter temperatures change, storm systems are produced and with them potentially damaging winds, sleet and snow. RVEC would like to guarantee you will have power 100% of the time, but that just isn’t possible.

  • Immediately after a severe storm hits, RVEC linemen begin to assess the extent of the damage. The line superintendent designs a plan to restore power to the greatest number of members in the

  • shortest amount of time. The severity of the outage and weather conditions always plays a role in the time it takes to restore power.

  • When a storm strikes, RVEC linemen are immediately dispatched to begin the restoration process. Repairs are made at the substations first, followed by major feeder lines and then individual service lines.

  • The last portion of the plan, dealing with individual outage situations, can take the greatest amount of time because of the great distance involved between houses. During that stage, linemen move house-to-house making repairs.

  • All during the power restoration efforts, the telephone calls are answered as they come in. During peak periods, all telephone lines coming into the office can be busy.

  • The diagram below shows how the restoration plan works. Repairs are made to lines from the substation first. This will restore power to House 3 and Factory 4. The main service line serving Houses 7 and Factory 6 will be repaired next. Finally, the individual service line to House 8 will be repaired.

outage restoration
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Contact Info

Raccoon Valley Electric Cooperative

28725 Hwy 30 / PO Box 486

Glidden, IA  51443

712.659.3649 or 800.253.6211

www.rvec.coop

About Us

Raccoon Valley Electric Cooperative (RVEC), headquartered in Glidden, Iowa, is a member-owned, non-for-profit rural electric cooperative. RVEC provides reliable, affordable, responsible energy to businesses and industries, farms and homes throughout west central Iowa. Learn More.

Follow Us Online

All information on this website can be made available in an alternate form by calling 712.659.3649.

2023 ACSI Badge

Raccoon Valley Electric Cooperative earns this award based on data modeled by the ACSI® in 2023.

Award criteria are determined by the ACSI based on customers rating their satisfaction with Raccoon Valley Electric Cooperative in a survey independent of the syndicated ACSI Energy Utility Study.

For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Raccoon Valley Electric Cooperative. All Rights Reserved.

  • HOME
  • ABOUT US
    • About RVEC
    • About Touchstone Energy
    • Annual Meeting
    • Board of Directors
    • Newsletters
    • Member Appreciation Events
    • Statement of Nondiscrimination
  • ENERGY CENTER
    • Energy Demand
    • Energy Saving Tips
    • Energy Solutions
    • Electric Vehicles
    • Heat Pump Calculator
    • Rebates
    • Touchstone Energy Savings
  • MEMBER INFO
    • My Account
      • How to Read Your Bill
      • Member Online Filter Store
      • My Power = Demand & Energy
      • My Power = Peak Page
      • Pay My Bill/View My KWH Usage
      • Payment Options
      • Patronage (Capital Credits)
      • What It Means to Be a Member
    • Forms
    • Community
      • Co-op Connections
      • Homeward's Grants & Loans
    • Youth
      • Scholarship Opportunities
      • Youth Tour
    • Energy Trail Tour Contest
  • RENEWABLE ENERGY
    • Iowa Energy Center
    • Iowa Choice Renewables
    • Solar Calculator
  • ECONOMIC DEV/COMMUNITY
    • Economic Development
    • Programs and Services
    • Homeward, Inc
    • Iowa Area Development Group
    • Revolving Loan Fund
    • Revolving Loan Fund Application
  • SAFETY
    • Kids Safety
    • Little Members
    • Residential Generators
    • Safety Checklist
    • Safety Quiz
  • OUTAGES
    • Outage Preparedness
    • Outage Restoration
    • Outage Safety
    • Outage Center
  • CONTACT US