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6/7/25 @ 1:45 am | Your cooperative is currently experiencing normal energy demand. No special energy saving measures are necessary.
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⚠️Summer Hours⚠️

Our office hours are changing.  Beginning Monday, June 2, we’re switching to our Summer Hours, which will run from Memorial Day through Labor Day:

Monday–Thursday: 7:30 AM – 4:30 PM
Friday: 7:30 AM – 11:00 AM

Need to report an outage or emergency after hours?

  • We’re always here for you—24/7! Call us at 712-659-3649 or 800-253-6211. Our after-hours call center will answer and dispatch crews if needed.

Making a payment after hours?  No problem. We’ve got you covered:

  • Use our drop boxes in Glidden or Sac City
  • Visit our website and click “Pay My Bill”
  • Log into SmartHub online or on the mobile app for quick and easy payments

Have questions? Give us a call at 712-659-3649 or 800-253-6211 — we're here to help!

 

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Outage Preparedness

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  1. OUTAGES
  2. Outage Preparedness

Outage Preparedness

To report an outage, call RVEC at 712.659.3649.  

If your lights go off during a storm, be prepared for the power outage. Assemble supplies to have on hand rather than rushing around when the storm is coming and waiting in long lines for milk or bread. Rotate your supplies to keep them fresh and use the following checklist to prepare for power outages:

Have Plenty of Food

  • Keep a 3- to 5-day supply of drinking water in plastic bottles. Plan on at least 1 gallon of water per person, per day.

  • Store a manual can opener with enough nonperishable foods for 3 to 5 days. Canned meats, tuna fish and peanut butter are good foods to store. Don’t forget pet foods!

  • Conserve water by using paper plates and plastic utensils.

  • Have a camp stove or grill for outdoor cooking.

Stay In Touch

  • Have a portable, battery-powered radio and alarm clock.

  • Have one non-portable phone that will work even if power is interrupted.

  • Plan where to meet and how to communicate with family members if  separated. Keep essential family member contact information near your phone, in your wallet, and in your glove compartment.

Keep Things Going

  • Keep plenty of gas in your car.

  • Keep extra batteries, matches, propane, charcoal and firewood.

Stay Happy, Healthy and Warm

  • Coordinate with neighbors for care of the elderly and disabled living alone.

  • Maintain a supply of prescriptions, nonprescription drugs, vitamins and special dietary foods.

  • Playing cards, books, drawing, writing supplies and board games help pass the time. If you have a video camera and tapes, your family can make a storm documentary.

  • Keep sanitary and personal hygiene supplies replenished. Pre-moistened cleansing towelettes are useful and help conserve water.

  • Use plastic trash bags and ties for garbage.

  • Put first-aid kits in your home and car.

  • Make sure you have cold weather clothing, foul weather gear, blankets and sleeping bags.

  • Consider purchasing alternative UL-approved heating devices. For example, a fireplace insert or woodstove will keep the heat in your home instead of up the chimney.

  • Use flashlights and other battery-operated lighting instead of candles.

  • Keep fire extinguishers fully charged.

  • Fill your bathtub with water for bathroom use before the storm (if you have a well).

Check to see current weather conditions

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Contact Info

Raccoon Valley Electric Cooperative

28725 Hwy 30 / PO Box 486

Glidden, IA  51443

712.659.3649 or 800.253.6211

www.rvec.coop

About Us

Raccoon Valley Electric Cooperative (RVEC), headquartered in Glidden, Iowa, is a member-owned, non-for-profit rural electric cooperative. RVEC provides reliable, affordable, responsible energy to businesses and industries, farms and homes throughout west central Iowa. Learn More.

Follow Us Online

All information on this website can be made available in an alternate form by calling 712.659.3649.

2023 ACSI Badge

Raccoon Valley Electric Cooperative earns this award based on data modeled by the ACSI® in 2023.

Award criteria are determined by the ACSI based on customers rating their satisfaction with Raccoon Valley Electric Cooperative in a survey independent of the syndicated ACSI Energy Utility Study.

For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Raccoon Valley Electric Cooperative. All Rights Reserved.

  • HOME
  • ABOUT US
    • About RVEC
    • About Touchstone Energy
    • Annual Meeting
    • Board of Directors
    • Newsletters
    • Member Appreciation Events
    • Statement of Nondiscrimination
  • ENERGY CENTER
    • Energy Demand
    • Energy Saving Tips
    • Energy Solutions
    • Electric Vehicles
    • Heat Pump Calculator
    • Rebates
    • Touchstone Energy Savings
  • MEMBER INFO
    • My Account
      • How to Read Your Bill
      • Member Online Filter Store
      • My Power = Demand & Energy
      • My Power = Peak Page
      • Pay My Bill/View My KWH Usage
      • Payment Options
      • Patronage (Capital Credits)
      • What It Means to Be a Member
    • Forms
    • Community
      • Co-op Connections
      • Homeward's Grants & Loans
    • Youth
      • Scholarship Opportunities
      • Youth Tour
    • Energy Trail Tour Contest
  • RENEWABLE ENERGY
    • Iowa Energy Center
    • Iowa Choice Renewables
    • Solar Calculator
  • ECONOMIC DEV/COMMUNITY
    • Economic Development
    • Programs and Services
    • Homeward, Inc
    • Iowa Area Development Group
    • Revolving Loan Fund
    • Revolving Loan Fund Application
  • SAFETY
    • Kids Safety
    • Little Members
    • Residential Generators
    • Safety Checklist
    • Safety Quiz
  • OUTAGES
    • Outage Preparedness
    • Outage Restoration
    • Outage Safety
    • Outage Center
  • CONTACT US