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7/30/25 @ 9:52 am | Your cooperative is currently experiencing normal energy demand. No special energy saving measures are necessary.
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⚠️Summer Hours⚠️

Our office hours have changed, which run from Memorial Day through Labor Day:

Monday–Thursday: 7:30 AM – 4:30 PM
Friday: 7:30 AM – 11:00 AM

Need to report an outage or emergency after hours?

  • We’re always here for you—24/7! Call us at 712-659-3649 or 800-253-6211. Our after-hours call center will answer and dispatch crews if needed.

Making a payment after hours?  No problem. We’ve got you covered:

  • Use our drop boxes in Glidden or Sac City
  • Visit our website and click “Pay My Bill”
  • Log into SmartHub online or on the mobile app for quick and easy payments

Have questions? Give us a call at 712-659-3649 or 800-253-6211 — we're here to help!

 

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Are You Ready for an Emergency?

Are You Ready for an Emergency?

Published: 7/7/2023 8:01:55 PM

Emergencies can happen at any time. Careful planning can help minimize your risks.

Family discussing emergency plan

Emergencies — such as a fire, storm or other natural disaster — can happen at any time. To minimize your risks and keep your family safe, it's best to be prepared.

Emergency preparedness

Here's what you should do to make sure you're ready for the next emergency.

  • Create an emergency supply kit. Include bottled water, non-perishable foods, a can opener, battery-powered radio, flashlights, extra batteries, blankets and first aid supplies.
  • Designate family meeting spots. Pick a meeting spot near your home in case of a fire. Choose a second location in your area in case family members cannot return home after a disaster.
  • Select emergency contacts. Name one local and one out-of-state relative or friend to serve as a secondary contact in case your family is separated during a disaster. Make sure all family members have their contact information.
  • Know your escape routes. Identify multiple escape routes from each room in your house in case of a fire. Also, learn how to evacuate your area quickly in case of severe weather or other disaster.
  • Share your plan. Make sure everyone knows and understands your emergency plan. Ensure that all family members know what to do for each type of disaster, where to meet and how to contact emergency responders.

Stay up to date by refreshing your supply kit at least once per year and by regularly reminding all family members about your plan and what they need to do in case of an emergency.

Preparing for a power outage

Although your electric service is generally very reliable, some emergency situations can result in a temporary power outage. Make sure you're ready with these tips.

  • Keep an adequate supply of flashlights with fresh batteries in easily accessible locations around your house.
  • If a family member requires access to powered medical equipment, coordinate an emergency plan with your health care provider.
  • Keep heavy blankets and quilts available in case an outage occurs during cold weather.
  • Maintain backup generators according to the manufacturer's recommendations and store an adequate supply of fuel in a safe place.
  • Don't attempt to connect your generator to the electrical system. It can backfeed to outdoor utility lines and endanger utility service personnel.

See Ready.gov from the U.S. Department of Homeland Security or your state emergency management agency for more information about disaster preparedness.

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Contact Info

Raccoon Valley Electric Cooperative

28725 Hwy 30 / PO Box 486

Glidden, IA  51443

712.659.3649 or 800.253.6211

www.rvec.coop

About Us

Raccoon Valley Electric Cooperative (RVEC), headquartered in Glidden, Iowa, is a member-owned, non-for-profit rural electric cooperative. RVEC provides reliable, affordable, responsible energy to businesses and industries, farms and homes throughout west central Iowa. Learn More.

Follow Us Online

All information on this website can be made available in an alternate form by calling 712.659.3649.

2023 ACSI Badge

Raccoon Valley Electric Cooperative earns this award based on data modeled by the ACSI® in 2023.

Award criteria are determined by the ACSI based on customers rating their satisfaction with Raccoon Valley Electric Cooperative in a survey independent of the syndicated ACSI Energy Utility Study.

For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Raccoon Valley Electric Cooperative. All Rights Reserved.

  • HOME
  • ABOUT US
    • About RVEC
    • About Touchstone Energy
    • Annual Meeting
    • Board of Directors
    • Careers
    • Newsletters
    • Member Appreciation Events
    • Statement of Nondiscrimination
  • ENERGY CENTER
    • Energy Demand
    • Energy Saving Tips
    • Energy Solutions
    • Electric Vehicles
    • Heat Pump Calculator
    • Rebates
    • Touchstone Energy Savings
  • MEMBER INFO
    • My Account
      • How to Read Your Bill
      • Member Online Filter Store
      • My Power = Demand & Energy
      • My Power = Peak Page
      • Pay My Bill/View My KWH Usage
      • Payment Options
      • Patronage (Capital Credits)
      • What It Means to Be a Member
    • Forms
    • Community
      • Co-op Connections
      • Homeward's Grants & Loans
    • Youth
      • Scholarship Opportunities
      • Youth Tour
    • Energy Trail Tour Contest
  • RENEWABLE ENERGY
    • Iowa Energy Center
    • Iowa Choice Renewables
    • Solar Calculator
  • ECONOMIC DEV/COMMUNITY
    • Economic Development
    • Programs and Services
    • Homeward, Inc
    • Iowa Area Development Group
    • Revolving Loan Fund
    • Revolving Loan Fund Application
  • SAFETY
    • Kids Safety
    • Little Members
    • Residential Generators
    • Safety Checklist
    • Safety Quiz
  • OUTAGES
    • Outage Preparedness
    • Outage Restoration
    • Outage Safety
    • Outage Center
  • CONTACT US